Welcome to Transco Properties (“we”, “us”, “our”, “the Company”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.transcoproperties.com (“Site”), use our services, or otherwise interact with us.
1. Information We Collect
We may collect the following types of personal data:
a) Information you provide directly.
This includes, but is not limited to:
- your name, email address, postal address, telephone/mobile number;
- property‐listing details or property‐seeking preferences you submit;
- communications you send us (e.g., via contact forms, live chat, e-mail) and any attachments you include;
- payment/billing information if applicable to paid services;
- other information you choose to provide (such as profile, preferences, marketing consent).
b) Information we collect automatically.
When you access our Site we may automatically collect:
- technical data such as IP address, browser type, device type, operating system, referrer URL, pages visited, time and date of visit;
- usage data about how you use the Site (e.g., search filters you use, listings you view, saved/favourited properties);
- cookies and similar tracking technologies (see Section 7 below).
c) Information from third‐party sources.
We may receive information about you from third parties, such as public databases, business partners, advertising networks, analytics providers, social media platforms when you connect through them, or property listing services we integrate with.
2. How We Use Your Information
We use your information for the following purposes:
- to provide, operate, maintain and improve our Site and services;
- to enable you to register and manage your account;
- to process your property listings, enquiries, rentals and sales;
- to communicate with you (for example, responding to your inquiries, sending you confirmations, notices, updates, marketing and promotional materials if you opt-in);
- to personalise your experience (for example, showing you listings based on your preferences, saving your favourite properties);
- to monitor and analyse usage, trends and performance of the Site;
- to protect our rights and interests and enforce our terms of use;
- to comply with legal obligations and regulatory requirements.
3. Legal Basis for Processing
Where applicable, our legal basis for collecting and using your personal data includes:
- your consent (for example when you agree to marketing communications);
- performance of a contract (for example when you engage us to list a property or assist with a transaction);
- our legitimate interests (for example to operate and improve our business, detect fraud, enforce our terms) provided these are not overridden by your rights;
- compliance with a legal obligation.
4. Sharing Your Information
We may share your personal data with:
- our affiliated companies, service providers, agents and contractors who perform services on our behalf (e.g., IT, analytics, customer support, advertising);
- property listing portals or platforms to publish your listings or facilitate viewings and sales/rentals;
- advertisers and advertising networks, if you have consented to receive marketing or if necessary for ad-targeting;
- law enforcement, regulators or other third parties when required by law or in response to legal process;
- a purchaser or successor entity in the event we sell or restructure our business;
- other third parties with your explicit consent.
We require that all recipients safeguard your data and use it only for the purposes for which it was shared.
5. Your Rights
Depending on your jurisdiction, you may have the following rights in relation to your personal data:
- access: request a copy of the personal data we hold about you;
- correction: ask us to correct inaccurate or incomplete data;
- deletion: request deletion of your personal data (subject to legal or contractual limitations);
- restriction: ask us to restrict processing of your personal data in certain circumstances;
- portability: where applicable, request that we transfer your data to another entity in a structured, commonly-used format;
- objection: object to our processing of your personal data (for example objection to direct marketing);
- withdraw consent: where our processing is based on consent you may withdraw it at any time.
If you wish to exercise any of these rights, please contact us (see Section 10 below). We may need to verify your identity before acting on your request, and we may charge a reasonable fee only if permitted by law.
6. Data Retention
We will keep your personal data for as long as is necessary to fulfil the purposes described in this policy, including for legal, accounting or reporting obligations. When we no longer need your data, it will be securely destroyed or anonymised.
7. Cookies & Similar Technologies
We use cookies, web beacons, tracking pixels and similar technologies to collect usage data and to provide functionality on our Site. Cookies help us:
- recognise you on return visits;
- remember your preferences and settings;
- understand how you use the Site;
- serve targeted advertisements.
You may disable cookies via your browser settings, but that may impact functionality of the Site. For more details, please view our Cookie Policy (if applicable) or contact us.
8. Security
We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, absolute security cannot be guaranteed.
9. International Transfers
Your information may be transferred to, stored or processed in countries other than your own. Where applicable, we will ensure appropriate safeguards are in place to protect your data in accordance with relevant data protection laws.
10. Contact Us
For any questions, concerns or to exercise your rights, you may Contact Us.